ASB Officer

Anti Social Behaviour (ASB) Officer 6 Month contract 3 days per week in office

Location:

Region: London
Country: United Kingdom

Role:

Salary:

Salary: £25 - £28 per hour

Application Details:

Start Date: ASAP
Expiry Date: 12/07/2024
Job Reference: BBBH209212_1718382785

ASB Officer

G2 have an opportunity for a full time Anti-Social Behaviour Officer to join our team.

You’ll be based out of West London.

Managing your own diary, you’ll be working flexibly between the office, home and out in the Locality.

The role: You’ll be responsible for the delivery of a responsive and proactive service to our residents to tackle all forms of hate crime, nuisance and anti-social behaviour. Working alongside housing management colleagues, you’ll effectively manage your caseload and take forward the highest priority cases. You’ll also make and maintain effective working relationships with external agencies, including the police and legal advisors.

Responsibilities include:

* Proactively managing a complex caseload whilst seeking creative solutions to achieve positive outcomes for customers

* Contributing to shaping sustainable communities and developing an environment that is safe and inclusive for our customers

* Fulfilling our landlord responsibilities, including adherence to our policies and procedures, as well as all regulatory and legislative requirements

* Building and maintaining relationships with key stakeholders and partner agencies

* Preparing cases for legal intervention, working with our legal team to compile the relevant paperwork and attending court as required on behalf of SNG What we’re looking for: Ideally, you’ll have previous experience of delivering anti-social behaviour related housing management services, or demonstrate transferable skills and experience from a similar type of customer facing role.

You’ll also need:

* Excellent customer service and people skills

* The ability to be self-motivated and highly organised

* Experience of prioritising and organising a wide-ranging workload

* Strong communication skills with previous experience of working with customers in a demanding environment

* Strong IT skills including MS Office

* The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies

* Experience of dealing with challenging behaviour and resolving conflict

* The ability to overcome adversity, problem-solve and adapt

* A full UK driving licence and access to your own transport A basic DBS check will be undertaken for the successful candidate

g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

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L&D Team

We are very lucky that g2 recruitment see Learning and Development as a vital part of a consultants journey which is why we have 4 people in the team who you will work very closely with from day 1 in your career. The team are on hand to guide you through your career at all levels and provide extra support working closely with the management team to give all consultants the best chance of success.  

Our Three Pillars of Training

Academy:
Week 1 is a series of remote sessions to learn all things systems, followed by a 1 week academy process which is a mixture of classroom and deskside this will be in one of our UK offices and usually consists of 3-8 other consultants all starting their journey together.

Experienced Modules:
These are a variety of sessions curated by us designed to support consultants as they are progressing through the career ladder, the aim is to ensure consultants at all levels have access to L&D.

Junior Management Programme:
Ran by our head of L&D this programme is designed to support junior managers as they start their management career. This involves things like personal branding, time management and ends in a business plan which is presented to members of the Exec board and senior management team.

Jaz123
Jaz D’Avola
Head of Learning & Development

Jaz joined g2 Recruitment in 2013.

She now leads our Learning and Development programme, transferring the knowledge and wisdom she learnt as a recruiter to the new generation of talent.

Imani
Imani WIlliams
Learning and Development Consultant

Imani joined g2 Recruitment in 2022.

His role involves developing individuals in all areas of the business, varying from inducting and onboarding consultants to working with them 1 to 1 to identify areas of development.  He aids with growth of L&D across the business, watching consultants experience and develop.

Meghan1
Meghan Mcloughlin
Learning and Development Consultant

Meghan joined g2 in 2023 as an L&D consultant, Working in recruitment for 6 years, her role is to  help consultants at all levels to upskill and focus on development points. This could be anything from sales calls or candidate calls to organisation improvements.

Kane Gray
Systems & Academy Trainer

Kane joined g2 in April 2023 as an Academy & Systems Trainer.

His role involves teaching the consultants that are new to the company the foundations of recruitment and our systems before then helping them to upskill in areas specific to each consultant. Working closely with different consultants and watching them implement the feedback, apply it, and then benefit off the back of it.

Candidates

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Clients

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