I am working with a council based in Surrey seeking a Benefits officer to assess all aspects of Housing Benefit and Council Tax Support assessments including new claims, DHPs and appeals.
The successful candidate will have sound knowledge and proven experience of having assessed Housing Benefit and Council Tax Support claims within the last 12 months, along with a strong understanding of the evolving landscape of Housing Benefit with regard to welfare reform, Universal Credit and supported and temporary accommodation.
You will have extensive experience of using benefits software, preferably Academy systems, as well as experience of using a document management system.
Review procedures and keeps up to date with changes to relevant benefit legislation.
Assess entitlement to Housing Benefit and Council Tax
Support in line with regulations and local practices.
Provide statements of reasons, reconsiderations and drafts appeal submissions.
Classify overpayments and instigates housing benefit recovery action where appropriate.
Make appropriate referral of cases to others within the section such as complex issues to the Benefit Team Leader.
Identify suitable cases for take-up of Discretionary Housing
Payments and the Discretionary Hardship fund and processes the applications in a timely manner.
Identify potentially fraudulent claims and makes referrals
Signposts customers to the correct department or agency that can assist with their needs, for example the Citizens’ Advice Bureau, the local Foodbank.
Job type: Full Time
Rate: £23 ph umbrella
Contract length: 5 months with possibility of extension
If you are interested in this role please apply with your CV or call 0121 726 2680.
g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.