I am working with a local authority based in Derbyshire looking for a Council Tax and Revenues Officer to join their team to deliver an effective customer service within the Revenues Team
- To maintain an up-to date knowledge of Council Tax and Revenues
- Responsible for accurate and timely administration of Council Tax Billing in accordance with legislation
- Setting up direct debits, applying disregards and exemptions, applying and removing discounts and negotiating and inputting payment arrangements on unsummoned and summonsed Council Tax accounts
- To advise and resolve telephone or written enquiries from customers relating to Council tax, providing explanations and clarification of decisions and actions taken and general advice and guidance relating to legislation, policy and procedures.
Proficiency using Civica/OPENrevenues is essential to this role.
Customer Service experience
Job Type: Full time
Rate: Negotiable DOE
Contract length 3-6 months
Locatin: Hybrid with remote working on offer.
If this role is of interest to you then please reply to this email or call for Nayha on 0121 726 2680.
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