Customer Service Advisor

Location:

Region: Yorkshire and The Humber
Country: United Kingdom

Role:

  • Industry: UK Public Sector
  • Job Type: Temporary
Salary: £17 - £20 per hour

Application Details:

Start Date: ASAP
Expiry Date: 22/10/2024
Job Reference: CustomerService_1727191737

Customer Service Advisor

Customer Service Officer - Office based - Yorkshire

A client of mine has reached out as they are on the hunt for a Housing Administrator to join their team on an interim basis

Your role will include the following:

  • First point of contact for inbound calls and emails.
  • Taking any calls and giving advice on housing and repairs
  • Giving advice on rents, lettings and tenancies.
  • Using their CRM database on a daily basis - Activ8

You must have experience in:

  • Customer Service based roles.
  • Knowledge of housing and tenancy in previous placements.
  • Experience in the daily duties listed above

If this looks like a role that would be of interest for yourself, please contact me.

Furthermore, if you know of anyone who is looking for work and fit the skill set required for this role, please feel free to forward this email over to them!

LinkedIn - Brooke Kendrick | LinkedIn

Phone - 0121 726 2680

I look forward to hopefully hearing back from you

g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

Apply Now

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L&D Team

We are very lucky that g2 recruitment see Learning and Development as a vital part of a consultants journey which is why we have 4 people in the team who you will work very closely with from day 1 in your career. The team are on hand to guide you through your career at all levels and provide extra support working closely with the management team to give all consultants the best chance of success.  

Our Three Pillars of Training

Academy:
Week 1 is a series of remote sessions to learn all things systems, followed by a 1 week academy process which is a mixture of classroom and deskside this will be in one of our UK offices and usually consists of 3-8 other consultants all starting their journey together.

Experienced Modules:
These are a variety of sessions curated by us designed to support consultants as they are progressing through the career ladder, the aim is to ensure consultants at all levels have access to L&D.

Junior Management Programme:
Ran by our head of L&D this programme is designed to support junior managers as they start their management career. This involves things like personal branding, time management and ends in a business plan which is presented to members of the Exec board and senior management team.

Jaz123
Jaz D’Avola
Head of Learning & Development

Jaz joined g2 Recruitment in 2013.

She now leads our Learning and Development programme, transferring the knowledge and wisdom she learnt as a recruiter to the new generation of talent.

Imani
Imani WIlliams
Learning and Development Consultant

Imani joined g2 Recruitment in 2022.

His role involves developing individuals in all areas of the business, varying from inducting and onboarding consultants to working with them 1 to 1 to identify areas of development.  He aids with growth of L&D across the business, watching consultants experience and develop.

Meghan1
Meghan Mcloughlin
Learning and Development Consultant

Meghan joined g2 in 2023 as an L&D consultant, Working in recruitment for 6 years, her role is to  help consultants at all levels to upskill and focus on development points. This could be anything from sales calls or candidate calls to organisation improvements.

Kane Gray
Systems & Academy Trainer

Kane joined g2 in April 2023 as an Academy & Systems Trainer.

His role involves teaching the consultants that are new to the company the foundations of recruitment and our systems before then helping them to upskill in areas specific to each consultant. Working closely with different consultants and watching them implement the feedback, apply it, and then benefit off the back of it.

Candidates

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Clients

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