Interim Housing Options Officer


Region: East Midlands
Country: United Kingdom


Working Arrangement: Hybrid


Salary: £25 - £28 per hour

Application Details:

Start Date: ASAP
Expiry Date: 17/08/2023
Job Reference: GDHO7023_1689872601

Interim Housing Options Officer

I am currently recruiting for a Housing Options Officer to join North Northamptonshire Council.

LOCATION: North Northamptonshire Council (Kettering or Wellingborough office)
HOURS: 37.5 per week
DURATION: 6 months ongoing
PAY RATE: £25-£28 per hour (Umbrella) depending on experience


  • Be a key point of contact for service users and stakeholders, ensuring that all services are to standards agreed with partners and customers.
  • Deliver the Council’s statutory obligations under the Housing Act 1996, Part VII, Homelessness Act 2002 and the Homelessness Reduction Act 2017.
  • Determine and administer the requirements of the Homeless Reduction Act 2017, in its Prevention, Relief and Homeless duties.
  • Conduct an accurate assessment of customer’s needs, the outcome of which is effectively communicated to them and is laid out in a Personal Housing and Wellbeing plan.
  • Encourage customers to take all necessary steps to prevent homelessness occurring where possible.
  • Increase housing options and solutions for customers who are homeless or at risk of becoming homeless.
  • Liaise with the Landlord Liaison Officer, landlords and agents in setting up tenancy agreements and arranging rent in advance or deposit via the Council’s prevention schemes.
  • Work in an enhanced partnership way across the public sector, the voluntary, the community sector and with landlords to offer housing solution’s and the most relevant support for the customer.
  • Keep accurate records of all cases using the IT infrastructure and procedures provided.
  • Be customer focused acting as a problem solver when issues cross professional boundaries.
  • Deliver training to partnership agencies about the Housing Options service.
  • Embrace service improvement in your team, contributing to the delivery and review of service standards, quality and performance targets in accordance with the Council’s Service Delivery plans.
  • Manage the rent account of those homeless customers placed into temporary accommodation.
  • Make placements in to temporary accommodation for those customers who are homeless, evidencing suitability by carrying out a risk assessment.
  • Provide assistance to temporary accommodation providers as required.

If you think you could be a good fit, please do apply. Should you have any questions you can reach me on or by calling 0115 666 6399, asking for Olivia.

g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

Apply Now

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L&D Team

We are very lucky that g2 recruitment see Learning and Development as a vital part of a consultants journey which is why we have 4 people in the team who you will work very closely with from day 1 in your career. The team are on hand to guide you through your career at all levels and provide extra support working closely with the management team to give all consultants the best chance of success.  

Our Three Pillars of Training

Week 1 is a series of remote sessions to learn all things systems, followed by a 1 week academy process which is a mixture of classroom and deskside this will be in one of our UK offices and usually consists of 3-8 other consultants all starting their journey together.

Experienced Modules:
These are a variety of sessions curated by us designed to support consultants as they are progressing through the career ladder, the aim is to ensure consultants at all levels have access to L&D.

Junior Management Programme:
Ran by our head of L&D this programme is designed to support junior managers as they start their management career. This involves things like personal branding, time management and ends in a business plan which is presented to members of the Exec board and senior management team.

Jaz D’Avola
Head of Learning & Development

Jaz joined g2 Recruitment in 2013.

She now leads our Learning and Development programme, transferring the knowledge and wisdom she learnt as a recruiter to the new generation of talent.

Imani WIlliams
Learning and Development Consultant

Imani joined g2 Recruitment in 2022.

His role involves developing individuals in all areas of the business, varying from inducting and onboarding consultants to working with them 1 to 1 to identify areas of development.  He aids with growth of L&D across the business, watching consultants experience and develop.

Meghan Mcloughlin
Learning and Development Consultant

Meghan joined g2 in 2023 as an L&D consultant, Working in recruitment for 6 years, her role is to  help consultants at all levels to upskill and focus on development points. This could be anything from sales calls or candidate calls to organisation improvements.

Kane Gray
Systems & Academy Trainer

Kane joined g2 in April 2023 as an Academy & Systems Trainer.

His role involves teaching the consultants that are new to the company the foundations of recruitment and our systems before then helping them to upskill in areas specific to each consultant. Working closely with different consultants and watching them implement the feedback, apply it, and then benefit off the back of it.


Get started with your job search today and take the next step in your career. Consider creating a profile on my page to access one click apply

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