Resettlement Officer (Afghan Families)


Region: East Midlands
Country: United Kingdom


Working Arrangement: Hybrid


Salary: £24 - £27 per hour

Application Details:

Start Date: ASAP
Expiry Date: 04/08/2023
Job Reference: BBBH174932_1689947679

Resettlement Officer (Afghan Families)

LOCATION: Buckinghamshire
HOURS: 37 per week
DURATION: 6 months
WORKING STYLE: On-site 4-5 days per week

BRIEF OVERVIEW: Your role will assisting with Afghan Refugees that the Home Office are evicting soon. This involves in-office work largely processing applications for the Resettlement Team with a focus on Afghan Families as well as visiting relevant Hotels. There will be minimal decision making (not going to be non-priority or intentionally homeless) and no prevention work.

Job Description:

  • To provide an effective and efficient support service to the Refugee Resettlement Programme. Offer office-based appointments, outreach support, provide drop-in sessions and home visits. Complete housing needs assessments gathering information about medical needs and support needs.
  • To provide social integration support, training workshops and one-to-one support and briefings. Support with navigating the private rented sector and liaising with the Housing Solutions Team about housing options.
  • Support refugees with information about refugee community organisations and agencies for longer term support. Assist with resettlement and integration into their local community.
  • Work with agents, landlords and housing providers, negotiating, communicating, and sharing housing advice to Refugees regarding tenancies and tenant rights including landlord obligations.
  • Work collaboratively with local and national agencies to understand and meet the needs of Refugees.
  • Carry out required checks and references and record actions on the Councils database.
  • Follow up any outstanding checks and references as required.
  • To support the exchange of information between the Council and other local agencies and maintain professional links.

Person Specification:

  • Experience of direct client casework sufficient to advise vulnerable service users on a range of welfare, finance, health, housing, and immigration related issues.
  • Experience of prioritising and managing own workload within a pressurised environment.
  • Experience of responding to crisis situations.
  • Experience supporting refugees or a background in another relevant specialism such as housing, immigration or any other resettlement programme.
  • Knowledge and understanding of the difficulties faced by refugees, including language barriers, mental health and the ability to adapt to support individual needs.
  • Able to communicate effectively and clearly to different audiences both verbally and in writing and able to adapt personal skills and approach to different situations.
  • Able to deal with sensitive and confidential issues involving Social Work practitioners, other colleagues, partners, and external agencies, building positive relationships and networks. Make appropriate referrals and support families where there are safeguarding concerns.
  • A valid UK drivers’ licence and access to own vehicle.

If you think you could be a good fit, please do apply. Should you have any questions you can reach me on or by calling 0115 666 6399, asking for Olivia.

g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

Apply Now

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L&D Team

We are very lucky that g2 recruitment see Learning and Development as a vital part of a consultants journey which is why we have 4 people in the team who you will work very closely with from day 1 in your career. The team are on hand to guide you through your career at all levels and provide extra support working closely with the management team to give all consultants the best chance of success.  

Our Three Pillars of Training

Week 1 is a series of remote sessions to learn all things systems, followed by a 1 week academy process which is a mixture of classroom and deskside this will be in one of our UK offices and usually consists of 3-8 other consultants all starting their journey together.

Experienced Modules:
These are a variety of sessions curated by us designed to support consultants as they are progressing through the career ladder, the aim is to ensure consultants at all levels have access to L&D.

Junior Management Programme:
Ran by our head of L&D this programme is designed to support junior managers as they start their management career. This involves things like personal branding, time management and ends in a business plan which is presented to members of the Exec board and senior management team.

Jaz D’Avola
Head of Learning & Development

Jaz joined g2 Recruitment in 2013.

She now leads our Learning and Development programme, transferring the knowledge and wisdom she learnt as a recruiter to the new generation of talent.

Imani WIlliams
Learning and Development Consultant

Imani joined g2 Recruitment in 2022.

His role involves developing individuals in all areas of the business, varying from inducting and onboarding consultants to working with them 1 to 1 to identify areas of development.  He aids with growth of L&D across the business, watching consultants experience and develop.

Meghan Mcloughlin
Learning and Development Consultant

Meghan joined g2 in 2023 as an L&D consultant, Working in recruitment for 6 years, her role is to  help consultants at all levels to upskill and focus on development points. This could be anything from sales calls or candidate calls to organisation improvements.

Kane Gray
Systems & Academy Trainer

Kane joined g2 in April 2023 as an Academy & Systems Trainer.

His role involves teaching the consultants that are new to the company the foundations of recruitment and our systems before then helping them to upskill in areas specific to each consultant. Working closely with different consultants and watching them implement the feedback, apply it, and then benefit off the back of it.


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