I am working with a client based in Gloucestershire seeking a Revenues Recovery Officer to join their team.
Setting accounts, applying reliefs, discounts and exemptions and also the instigation of recovery procedures where necessary in accordance with council tax rules and regulations.
Respond to enquiries from taxpayers by telephone, letter, email or in person in the most appropriate manner and within the council’s customer care standards
Assist with the prompt dispatch of demand notices, recovery notices and review letters in accordance with agreed timetables
Update the revenues database in accordance with procedures
Assist the Court taking officer to provide evidence in support of the Council’s cases.
Under the guidance of a Senior Officer assist with the investigation into any suspected fraud cases.
Responsible for the prompt and accurate processing of information from all sources to update the Revenues database.
Check and issue recovery notices in line with set timetables.
Deal with complex complaints/enquiries
Respond to FOI and Data Subject access requests.
Maintain an understanding of the appeals process and in conjunction with the Senior Officer, assist with the preparation of cases for appeal.
Ensure official complaints from taxpayers or their representatives are replied to in accordance with the corporate standards
Proficiency using Northgate NEC system is desirable
Job type: Full Time
Rate: £25 ph umbrella
Location: Home working is available with commute into Gloucestershire when attending court
Contract length: 6 months
If you are interested in this role please apply with you CV or call 0121 726 2680.
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