I am working with a council based in Nottinghamshire seeking a Revenues Recovery Officer to join their team.
You will be responsible for reducing the amount of debt associated with revenues arrears through the efficient operation of the debt recovery service.
Setting accounts, applying reliefs, discounts and exemptions and also the instigation of recovery procedures where necessary in accordance with council tax rules and regulations.
Respond to enquiries from taxpayers by telephone, letter, email or in person in the most appropriate manner and within the council’s customer care standards
Assist with the prompt dispatch of demand notices, recovery notices and review letters in accordance with agreed timetables
Update the revenues database in accordance with procedures
Assist the Court taking officer to provide evidence in support of the Council’s cases.
Under the guidance of a Senior Officer assist with the investigation into any suspected fraud cases.
Responsible for the prompt and accurate processing of information from all sources to update the Revenues database.
Check and issue recovery notices in line with set timetables.
Deal with complex complaints/enquiries
Previous experience in local government revenues.
Expertise in Northgate systems.
Job Type: Full Time
Location: Notttinghamshire, Hybrid
Contract length: 6 months initial
Rate: £25 ph umbrella
If this role is of interest to you then please apply with your CV or call 0121 726 2680.
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