My client in East Sussex is seeking a Senior Recovery Officer to join their team.
Ensure the prompt and efficient billing, collection and recovery of Council Tax and Business Rates liabilities on behalf of our client Councils. Typical duties could be:
Provide guidance and advice to Case Management Officers, including non-standard, complex and difficult case management.
Help support the learning and development of members in the team
Liaison with, and monitoring of, external enforcement agents and solicitors, including dealing with complaints, reconciliation of cases and payments
Produce comprehensive and accurate reports, fully compliant with policy/guidance/ legislation, in respect of recommendations made for last resort enforcement options
Experience professionally dealing with customers, ensuring their records are updated accurately.
Current knowledge of Council Tax, Business Rates recovery and enforcement legislation, case law and guidance
Job Type: Full Time
Contract length: 6 months with possibility of extension
If you are interested in this role please apply with your CV or call 0121 726 2680
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