Tenancy Sustainment Officer (Housing Advisor)


Region: London
Country: United Kingdom


Working Arrangement: Hybrid


Salary: Negotiable

Application Details:

Expiry Date: 09/06/2023
Job Reference: BBBH170077_1685702371

Tenancy Sustainment Officer (Housing Advisor)

INTERVIEWS NEXT WEEK – Tenancy Sustainment Officer/Housing Advisor – London – Job Opportunity

A local authority client of mine within London are seeking a Tenancy Sustainment Officer/Housing Advisor for a contract until the end of March 2024.

This role will be hybrid working but due to assist with their duty rota you will need to be in office X2 days per week.

You will be expected to manage a caseload offering housing advice to applicants who are threatened with homelessness for various reasons ranging from being served section 21 or 8 notices, affordability issues, disrepair issues etc.

The role will contribute to the reduction in the number of households going into temporary accommodation and living within unsuitable housing in the borough.

Main Duties:

  • Complete Housing Assessments for applicants who approach the council.
  • Liaise closely with landlords/agents to confirm reasons for homelessness / threat of homelessness.
  • Where possible and appropriate sustain tenancies and prevent applicants homelessness from current properties through persuasion and negotiation with landlords/agents.
  • Negotiate with landlords.
  • Nominate applicants for viewings of suitable PRS accommodation advertised.
  • Complete a personal housing plan to assist on how best to resolve their housing issue.

Tenancy Sustainment Officer (Housing Advisor)

Contract Length: 9 Months

Pay Rate: DOE

Start Date: ASAP

Location: London

Hours p/w: 37

Interviews are being held throughout next week so please don’t hesitate to reach out if interested.

If interested and wanting to apply please send an updated copy of your CV to or call 0115 666 6399 and ask to speak with Daniel Worthington.

g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

Apply Now

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L&D Team

We are very lucky that g2 recruitment see Learning and Development as a vital part of a consultants journey which is why we have 4 people in the team who you will work very closely with from day 1 in your career. The team are on hand to guide you through your career at all levels and provide extra support working closely with the management team to give all consultants the best chance of success.  

Our Three Pillars of Training

Week 1 is a series of remote sessions to learn all things systems, followed by a 1 week academy process which is a mixture of classroom and deskside this will be in one of our UK offices and usually consists of 3-8 other consultants all starting their journey together.

Experienced Modules:
These are a variety of sessions curated by us designed to support consultants as they are progressing through the career ladder, the aim is to ensure consultants at all levels have access to L&D.

Junior Management Programme:
Ran by our head of L&D this programme is designed to support junior managers as they start their management career. This involves things like personal branding, time management and ends in a business plan which is presented to members of the Exec board and senior management team.

Jaz D’Avola
Head of Learning & Development

Jaz joined g2 Recruitment in 2013.

She now leads our Learning and Development programme, transferring the knowledge and wisdom she learnt as a recruiter to the new generation of talent.

Imani WIlliams
Learning and Development Consultant

Imani joined g2 Recruitment in 2022.

His role involves developing individuals in all areas of the business, varying from inducting and onboarding consultants to working with them 1 to 1 to identify areas of development.  He aids with growth of L&D across the business, watching consultants experience and develop.

Meghan Mcloughlin
Learning and Development Consultant

Meghan joined g2 in 2023 as an L&D consultant, Working in recruitment for 6 years, her role is to  help consultants at all levels to upskill and focus on development points. This could be anything from sales calls or candidate calls to organisation improvements.

Kane Gray
Systems & Academy Trainer

Kane joined g2 in April 2023 as an Academy & Systems Trainer.

His role involves teaching the consultants that are new to the company the foundations of recruitment and our systems before then helping them to upskill in areas specific to each consultant. Working closely with different consultants and watching them implement the feedback, apply it, and then benefit off the back of it.


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