IT Service Delivery Manager – Brussels- Retail & E-commerce
- 3 Days on site
- Competitive Daily Rate
- 12 Month contract
- Start date: ASAP
Our client based in the Retail and E-commerce industry are looking for an IT Service Delivery Manager to join the team. You will be crucial for the successful roll out of O365 to different sites within Europe.
Main Tasks:
- Service delivery of IT Technology Services
- You are responsible for the local IT Service Management activities (local audit/risk management
- Involvement with Application and Infrastructure projects
- Ticketing and support services management
- You coordinate with vendors, DevOps teams, internal customers, and team colleagues to manage significant service interruptions
What we are looking for:
- IT Infrastructure, service management and delivery experience
- Operational experience
- Experience managing IT specialists
- You are trilingual (Dutch/French/English)
- You have a first experience with ITIL processes and with the major incident management process.
If you are interested in this mission, please apply with you CV, Today.
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