Senior Housing Options Officer

Overview: Senior Housing Options Officer 3 month contract - 37hrs per week 3 days per week in office - Hybrid Essential experience of using Jigsaw Homeless System No managerial responsibilities involved with this position.


Region: London
Country: United Kingdom


Working Arrangement: Hybrid


Salary: £25.00 - £28.00 per hour

Application Details:

Start Date: ASAP
Expiry Date: 04/07/2024
Job Reference: BBBH210403_1717675663

Senior Housing Options Officer

Providing a specialist housing support and homeless prevention caseworker service across the Social Inclusion and Homelessness and Advice teams within the Housing Service Main responsibilities

1. Undertaking detailed housing options and support needs assessments

2. Identifying measures and taking actions to prevent homelessness

3. Determining and mapping out person-centred housing and support pathways

4. Reaching and notifying statutory homeless determinations under the Homelessness Reduction Act 2017 (and associated legislative provisions)

Key tasks

1. Offer advice and guidance and advocacy on all aspects of customer’s housing, advice and support options through personal interviews, telephone calls and correspondence

2. Undertake Duty Housing Advice Officer duties for more complex queries

3. Manage caseloads and undertake negotiations, case management and creative problem solving in order to achieve sustainable housing outcomes for customers.

4. Offering in depth debt advice and benefits/welfare support, advice and advocacy and liaising with relevant statutory, private and voluntary agencies, (including joint risk assessments where appropriate.)

5. Maintain an up to date awareness and understanding, developing to senior practitioner level, of technical housing and homelessness and relevant, welfare, benefits and family law legislation

6. Using the principles of trauma informed care to frame all customer facing interventions

7. Liaising with partners to better manage transitions between services where there is a high risk of homelessness

8. Attend and coordinate where necessary multi agency case conferencing and meetings with relevant partners to prevent homelessness and manage risk Basingstoke and Deane Borough Council Job Description

9. Undertake all appropriate investigations necessary to determine any duties owed towards potentially homeless applicants, reaching statutory determinations and notifications as required under the relevant legislation

10. Undertake such work as the Service Manager determines is compatible with the responsibility level of the post

11. To ensure that service delivery complies with current regulations, accepted professional standards, the council’s policies and procedures and appropriate legislation (including legislation on data protection, equalities, health and safety and safeguarding children and vulnerable adults)’

g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

Apply Now

Max. file size: 128 MB.

L&D Team

We are very lucky that g2 recruitment see Learning and Development as a vital part of a consultants journey which is why we have 4 people in the team who you will work very closely with from day 1 in your career. The team are on hand to guide you through your career at all levels and provide extra support working closely with the management team to give all consultants the best chance of success.  

Our Three Pillars of Training

Week 1 is a series of remote sessions to learn all things systems, followed by a 1 week academy process which is a mixture of classroom and deskside this will be in one of our UK offices and usually consists of 3-8 other consultants all starting their journey together.

Experienced Modules:
These are a variety of sessions curated by us designed to support consultants as they are progressing through the career ladder, the aim is to ensure consultants at all levels have access to L&D.

Junior Management Programme:
Ran by our head of L&D this programme is designed to support junior managers as they start their management career. This involves things like personal branding, time management and ends in a business plan which is presented to members of the Exec board and senior management team.

Jaz D’Avola
Head of Learning & Development

Jaz joined g2 Recruitment in 2013.

She now leads our Learning and Development programme, transferring the knowledge and wisdom she learnt as a recruiter to the new generation of talent.

Imani WIlliams
Learning and Development Consultant

Imani joined g2 Recruitment in 2022.

His role involves developing individuals in all areas of the business, varying from inducting and onboarding consultants to working with them 1 to 1 to identify areas of development.  He aids with growth of L&D across the business, watching consultants experience and develop.

Meghan Mcloughlin
Learning and Development Consultant

Meghan joined g2 in 2023 as an L&D consultant, Working in recruitment for 6 years, her role is to  help consultants at all levels to upskill and focus on development points. This could be anything from sales calls or candidate calls to organisation improvements.

Kane Gray
Systems & Academy Trainer

Kane joined g2 in April 2023 as an Academy & Systems Trainer.

His role involves teaching the consultants that are new to the company the foundations of recruitment and our systems before then helping them to upskill in areas specific to each consultant. Working closely with different consultants and watching them implement the feedback, apply it, and then benefit off the back of it.


Get started with your job search today and take the next step in your career. Consider creating a profile on my page to access one click apply

Max. file size: 128 MB.

Looking to hire? Work with one of our expert recruitment consultants to find the talent your business needs.

Max. file size: 128 MB.