Council Tax Officers · Remote

We are currently working with a client of mine who have got some exciting opportunities for council tax officers.

In this role you will:

• Maintain accurate records and accounts across all Exchequer Services, ensuring compliance with regulations.
• Handle enquiries and provide support, resolving issues through face-to-face, verbal, and written communication.
• Manage arrears, payment arrangements, and recovery actions, including identifying vulnerable groups and ensuring appropriate support.
• Assist with court and tribunal preparations, and support service improvement initiatives, including system testing and quality checks.
• Contribute to team planning, training, and personal development, while addressing disputed decisions and supporting colleague development.

You will need:

• Experience processing information using data input systems such as Oracle Financials, NEC Solutions, NEC Enterprise – Doc Management, or Microsoft Office.
• Up-to-date knowledge of Council Tax, Housing Benefit, Sundry Debtors, Charging for Adult Social Care, and/or national welfare benefits, with practical application in the workplace.
• Ability and willingness to work flexibly across the Exchequer Service to meet changing demands and support service improvements.
• Strong self-motivation and the ability to prioritize tasks to meet targets effectively.

Working Pattern: Remote

If this role is of interest to you, submit your CV below.